Effective Date: 19/05/2025
Website: www.eddingtonpindura.com
At EddingtonPindura.com, we aim to provide transformative support through digital resources, life coaching, and counselling services. We value your trust and are committed to delivering excellent service with clarity and integrity.
Digital Products
Due to the instant delivery of digital content, all sales of downloadable materials (including eBooks, workbooks, and online resources) are considered final and non-refundable once accessed or downloaded.
Please review product descriptions carefully before making a purchase. If you experience any technical issues accessing your files, reach out to support@eddingtonpindura.com and we will assist you promptly.
Coaching & Counselling Services
You may cancel or reschedule coaching or counselling sessions with at least 24 hours’ notice. This allows us to offer that slot to someone else in need.
- Cancellations made more than 24 hours in advance may be rescheduled or refunded in full.
- Cancellations made less than 24 hours in advance may not be eligible for a refund, except in exceptional circumstances at our discretion.
- No-shows will not be refunded.
For prepaid coaching or counselling packages:
- You may request a partial refund on unused sessions within 7 days of your purchase, provided no session has been used.
- Refunds are not available once sessions have begun, unless otherwise stated in writing.
Memberships and Subscriptions (If Applicable)
If you are enrolled in a coaching programme or membership, you may cancel your subscription at any time:
- Upon cancellation, you’ll retain access until the end of your current billing cycle.
- No refunds are issued for partially used subscription periods.
Satisfaction Guarantee (If Offered)
If a particular service or programme includes a satisfaction guarantee, this will be clearly noted on its sales page. Where applicable, you must:
- Request a refund within the specified timeframe (e.g., 7 or 14 days)
- Demonstrate that you’ve engaged with the material (e.g., attended sessions, completed worksheets)
Accidental Payments or Billing Errors
If you believe a payment was made in error or you were charged incorrectly, please contact us within 48 hours of the transaction. We will investigate and respond promptly.
Contact & Support
We are here to support you on your journey. For questions about your purchase, cancellations, or accessing your digital materials, please contact:
📧 support@eddingtonpindura.com
📞 +447856080999