Effective Date: 19/05/2025
Website: www.eddingtonpindura.com
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit EddingtonPindura.com, access digital resources, or engage in coaching and counselling services.
Who We Are
Our website address is: https://www.eddingtonpindura.com. We offer life coaching, counselling, and digital resources to help individuals grow in resilience, confidence, and well-being.
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
If you use Gravatar, an anonymised string (hash) of your email address may be shared with the Gravatar service. View their privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile image is visible publicly in context.
Media
If you upload images to the site, avoid uploading images that contain embedded location data (EXIF GPS). Visitors may download and extract this data.
Cookies
If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
If you log in, we use cookies to store login and display preferences:
- Login cookies: 2 days (or 2 weeks with “Remember Me”)
- Display options: 1 year
- Editing/publishing posts sets a temporary cookie (expires after 1 day)
Embedded Content from Other Websites
Some articles or pages may include embedded content (e.g., YouTube videos, social media feeds). These behave as if you’ve visited the source site, which may collect data, use cookies, and track your interaction.
Analytics and Email Marketing
We may collect anonymised usage data (e.g., page visits, traffic sources) to help improve site experience. If you join our mailing list, your name and email may be stored via our email marketing provider. You can unsubscribe at any time.
Client Information (Coaching/Counselling Services)
If you book a coaching or counselling session, we may collect personal details such as:
- Name, email address, phone number
- Booking and payment details
- Notes from sessions (strictly confidential and never shared)
This data is stored securely and only used for service delivery, client support, and legal recordkeeping.
Who We Share Your Data With
We do not sell or share your personal information with third parties except:
- When necessary to process payments or provide services
- When legally required (e.g. safeguarding concerns, legal obligations)
- When using secure tools such as email marketing, analytics, or scheduling platforms
If you request a password reset, your IP address may be included in the email.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely.
- Registered users can edit or delete their personal data (excluding usernames).
- Coaching/counselling records are retained in line with legal and professional guidelines (usually 7 years).
Your Rights Over Your Data
You may request:
- An exported file of your personal data
- That we delete your personal data (unless required to retain it by law or ethics)
To request data access or deletion, contact support@eddingtonpindura.com.
Where Your Data Is Sent
Visitor comments may be screened through automated spam detection. Some services (e.g. email, payment processing) may transfer data internationally under secure compliance frameworks.
Data Security
We implement appropriate measures to protect your data from unauthorised access, loss, or misuse. Only authorised personnel have access to sensitive client data.
Contact Us
For questions about this policy, your data, or our services:
📧 support@eddingtonpindura.com
📞 +447856080999